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How do I update my Payment Method?
Click the Agreement you would like to update with your new Payment Method. You will see the details of your Agreement listed, find the section “Payment Method” and click the little pencil to the right of that heading. Select your preferred method, ...
Mobile login vs Email login
Paypa Plane uses your contact details - either your mobile number or your email - as your login information, set up and verified by you when you received a Payment Request. The contact details you used when you first logged in and set up your account ...
How do I cancel an Agreement?
For security reasons, Paypa Plane does not facilitate the cancellation of Agreements between you and who you are paying, as the Agreement is between you and them. It is important that you contact who you have the Agreement with in order to discuss ...
What is a Grace Period?
A ‘Grace Period™ Payment’ is one of Paypa Plane unique offerings. If you miss one of your scheduled payments (usually because a payment has been declined by your credit card company or bank), we will allow you 24hrs to make this payment up before you ...
Agreement Statuses - What do they mean?
Status Description Pending Request A Payment Request has been sent to you by a Business/Company but you have not 100% completed the signup process yet. This status requires your attention and interaction to complete so you can begin making payments ...